In order to provide our products, services and Site to You, FIXMO may collect (where applicable) personally identifiable information, including, but not limited to Your name, email address, phone number, date of birth, security questions and responses, Your password, credit card information (where applicable) and other personal information, (collectively, the “Identifiable Information”). FIXMO may also collect Identifiable Information from Visitors when they communicate with us about our services and products or during other transactions or interactions.
In addition, for those Users who subscribe for specific products or services, FIXMO may collect further Identifiable Information about the User, which may vary depending on the specific product or service they use. This Identifiable Information may include, but is not limited to Your contacts, SMS logs, call logs, images, videos and music residing on Your device. Furthermore, the provision of certain products or services may require FIXMO to collect, use, transmit, process and maintain your location data, including but not limited to the geographic location of, and other information relating to, your device, which location data may also constitute “Identifiable Information” or “Non-Identifiable Information”.
FIXMO may also collect non-personally Identifiable Information when You use our products, services or Site (the “Non-Identifiable Information”). Non-Identifiable Information may include web site pages viewed, Usage Information (defined below), demographic data, cookies and other information which does not specifically identify any one individual.
In addition to cookies, FIXMO may also use clear gifs, web beacons and third party cookies to improve the performance of our Sites, provide certain features such as advertising or to anonymously track usage of our Sites and track the online activity on our Sites. FIXMO also may use such devices in our html-based emails to track the usage of these emails.
You may stop or restrict the placement of cookies on your computer, including third party cookies, or flush them from your browser by adjusting your web browser preferences. In this case, you may still use FIXMO’s Site, but it may interfere with some of its functionality.
FIXMO may use the Identifiable Information (1) to deliver the products or services You have ordered to You; (2) to process purchases, (3) to reply to queries submitted by You, (4) to market products and services that we believe may be of interest to You, (5) to provide services and products requested by You, (6) to enable its vendors and contractors to provide and assist FIXMO in the marketing, provision and support of such services and products to You, (7) to create a unique identification and authentication mechanism regarding Your use of FIXMO’s products and services; and (8) to carry out other purposes that are disclosed to You and to which You consent.
You may receive future communications from FIXMO regarding (1) our products, services and promotions; (2) any information that You request; or (3) improving our product and service offerings. You will always have the opportunity to “unsubscribe” from or “opt-out” of receiving e-mail or other communications from us or our service providers at any time.
FIXMO may disclose Your Identifiable Information to its vendors and contractors in order to enable such third parties to provide support services in respect of FIXMO’s products and services. However, FIXMO will not share your credit card information with any third parties unless they are involved in processing payments for services that you have purchased from FIXMO.
In addition, FIXMO may disclose Your Identifiable Information to its vendors and contractors in order to enable such third parties to provide marketing services in respect of FIXMO’s products and services. FIXMO only works with partners whom FIXMO believes maintain high standards with respect to privacy and consumer rights. A third party may only use the Identifiable Information or Non-Identifiable Information solely in conjunction with the specific services they provide for FIXMO (e.g. support in respect of a product; responding to Your question or comment; investigation of a complaint).
In addition, FIXMO reserves the right to transfer any Identifiable Information and Non-Identifiable Information in connection with the sale or transfer of all or a portion of FIXMO’s business to a third party.
In the course of improving our products and providing services to You, FIXMO collects and maintains certain product or service usage information (“Usage Information”). Usage Information may include, but is not limited to, the FIXMO applications that are used, the features within the applications, and Your smartphone device model and operating system version. FIXMO may use a Users’ Usage Information to learn about how our products or services are used in order to improve them.
We are committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of majority in the applicable jurisdiction, and if none, under the age of 13. If a child has already provided us with personal information, his or her parent or legal guardian may contact us for the purpose of deleting this information.
The security of Your Identifiable Information is important to us. We maintain administrative, technical and physical safeguards (appropriate to the sensitivity of such information) designed to protect against unauthorized use, disclosure or access of the Identifiable Information we collect through our products, services and Site. Identifiable Information may only be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above.
The information that we collect about You may be stored and processed on a server located outside the country where You live. FIXMO will ensure that the level of protection provided to such information will remain the same as if it had not been so transferred outside of the country where You live; however, Your information may be accessible to law enforcement and authorities of the particular jurisdiction.
FIXMO will retain Your Identifiable Information, and Non-Identifiable Information for as long as the User maintains a subscription for FIXMO’s products or services.
You have a right to request access to your Identifiable Information and to request a correction to it if you believe it is inaccurate. If you have submitted Identifiable Information to us and would like to access to it, or if you would like to have it removed or corrected, please contact us at using the contact information provided below.
We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Identifiable Information in certain circumstances, for example if it contains Identifiable Information of other persons, or for legal reasons. In such cases, on your request, we will provide you with a reasonable explanation of why it is not possible to grant access to your Identifiable Information.
FIXMO’s products, services, or Site may contain links to other Internet-based resources or services not maintained by FIXMO. In addition, other web sites and services may also reference or link to FIXMO. FIXMO encourages You to be aware when You leave FIXMO’s service or Site, or surf the Internet, and to read the privacy statements of each and every web site and service that You visit. FIXMO does not endorse, screen or approve, and is not responsible for the privacy practices or the content of, such other web sites and services.